“Managing Change in
Museums & Galleries –
a practical guide”


With Piotr Bienkowski, I am the co-author of
“Managing Change in Museums & Galleries –
a practical guide”,
published by Routledge, 2021.
(ISBN number  978-0-367-85850-6)


See News page for 6 FREE extracts.


“Managing Change in Museums and Galleries”

is an invaluable guide to navigating change,

and the challenges and opportunities it brings,

in museums today.

Emma Chaplin

then Director, AIM

‘We need help to get there!’ 

Leadership, Governance & Change

As a result of my wide experience across the heritage and cultural sectors, I have identified common problems and challenges; as a result, I have developed a series of workshops specifically to help you to achieve strong leadership, effective governance and implement suitable Change programmes to help you thrive. 

The brochure also has several case studies of recent clients and details of the bespoke support I can offer. 

Hilary’s Handy Guides 


I produce Handy Guides regularly on different topics.  There are four here


  • Twelve Top Tips to Guide You Through Change
  • How do you know if you’re good?
  • Ten Truths I wish I’d known before I started running a Museum
  • What is needed to create a successful trust? A checklist for local authorities

AIM Guides for Boards


As part of its Hallmarks programme, AIM published a series of guides for Boards.  They  commissioned me to write Successful Away Days for boards of museums and heritage organisations



I  thoroughly enjoying working with Hilary.

Her great experience of different forms of governance,

as well as her calm approach, proved invaluable

as the Museum’s Board evolved.

Richard Davies, then Curator

Regimental Museum of the Royal Welsh

A Zulu shield surrounded by Assegai spears  © Regimental Museum

Banner Photo – Weald & Downland Museum