You have given me renewed hope for the future.

Museum Director
during the early days of lockdown 2020

It’s great having you come back into our lives periodically as you understand us so completely and draw together what we said/did in the past with what we need to do in the future.  And I’ve enjoyed today.

Nikki Grange
Rugby Art Gallery & Museum

Hilary is fantastically knowledgeable about museums, their problems and how to solve them.

Tony Butler
Executive Director
Derby Museums Trust

I am really impressed with the report.  I don’t think I have read anything by any consultant ever that was as clear or as well written.

Marilyn Lewis
then Chief Executive of Cadw

You were universally acclaimed by my fellow Trustees!
Can we have an annual standing order?


Hilary always listens.  Her advice is underpinned by her years of senior management experience so it is both practical and appropriate.  She is a ‘critical friend’ who sees the issues, understands the tensions and delivers her advice with both understanding and humour.

Maggie Appleton
Chief Executive Officer
RAF Museum

Based on her wide experience, Hilary was very clear sighted right from the beginning about where we should be going and how to get there.  She has a focus on pragmatism which suits us very well as she identified our problems and then guided us towards solutions.  The workshops she creates are stimulating and she delivered them with masterly self control when the going got sticky. We have made great progress with her and we are very grateful.

Lt. General James Swift
Regimental Museum
of the
Royal Welsh

It’s a terrific governance report, incredibly useful.  You speak a clear language and it covers everything.

Susanna Denniston
Salisbury Museum

Very interactive but there was always time to ask questions; lots of ideas going backwards and forwards between us all.  Lots of inspiration, brought out the best in people!

Treasurer & Trustee
Independent Museum
North Wales

Thank you for all your voluntary
work supporting the
Museums Association Leadership Mentoring Programme – 
I know the participants
felt it was hugely
valuable during lockdown.

Tamsin Russell
Workforce Development Officer
Museums Association

I worked with Hilary as a Trustee of Bletchley Park.  Her insight and perspectives on museums is endless.  I so respected her wisdom and diplomacy.  A privilege to have her at the governance table.

Mike Sarna
formerly Royal Museums Greenwich
now Adding Value
to public offers

Thank you for all your hard work on the future of EMMS/MDEM and in particular your direct approach which has been the key to the region facing up and actually moving on in a really positive direction.

Claire Browne
MDEM Manager

It was a pleasure to work with Hilary, and her sympathetic understanding of  the needs of the BPM team made it much easier to tackle a daunting subject.  Hilary worked with skill to understand our existing complex structure and ran a trustee workshop.

Her report was practical and down to earth, and included specific recommendations relevant to the future.  As an external voice Hilary carried credibility.  I would happily recommend her to others.

Adrian Steel
then Chief Executive
Postal Museum & Mail Rail

Hilary McGowan worked brilliantly with the IWM team to tease out the really important issues and provided us with a solid foundation on which to base all of the Trustee’s decisions about our estates masterplan.  Her balance of strategy and pragmatism meant that she saved us £15m – the difference between the two options we could have taken were it not for her report.  Thank you!

Diane Lees
Director General
Imperial War Museum

Past Clients

For a list of all my past clients, please click the button.

Banner Photo – Plas Newydd, home of the Ladies of Llangollen