What Clients Say

Weald & Downland Museum

>What Clients Say
What Clients Say 2018-06-18T13:19:53+00:00

“Hilary always listens. Her advice is underpinned by her years of senior management experience
so it is both practical and appropriate. She is a ‘critical friend’ who sees the issues, understands the tensions and delivers her advice with both understanding and humour.”

Maggie Appleton
now Chief Executive Officer
RAF Museum

“I am really impressed with the report. I don’t think I have read anything by any consultant ever that was as clear or as well written.” [Work with my Associate MPA]

– Marilyn Lewis
then Chief Executive of Cadw

“I know that the Trustees very much valued their sessions with you.
I think these were important steps along the way
to getting a new Chair and having a different outlook generally.
Thank you.”

Rosemary Annable
Trustee, Belper North Mill Trust

“Hilary McGowan worked brilliantly with the IWM team to tease out the really important issues and provided us with a solid foundation on which to base all of the Trustee’s decisions about our estates masterplan. Her balance of strategy and pragmatism meant that she saved us £15m – the difference between the two options we could have taken were it not for her report. Thank you!”

– Diane Lees, Director General,
Imperial War Museum

“Based on her wide experience,
Hilary was very clear sighted right from the beginning
about where we should be going and how to get there.
She has a focus on pragmatism which suits us very well
as she identified our problems and then
guided us towards solutions.
We have made great progress with her
and we are very grateful.”

Major General James Swift
The Regimental Museum of The Royal Welsh

“It was a pleasure to work with Hilary, and her sympathetic understanding of the needs of the BPM team made it much easier to tackle a daunting subject. Hilary worked with skill to understand our existing complex structure and ran a trustee workshop. Her report was practical and down to earth, and included specific recommendations relevant to the future. As an external voice Hilary carried credibility. I would happily recommend her to others.”

– Adrian Steel, then Chief Executive,
Postal Museum & Mail Rail

“Hilary is fantastically knowledgeable about museums, their problems and how to solve them.”

– Tony Butler, Executive Director,
Derby Museums Trust

“It’s a terrific governance report, incredibly useful. You speak a clear language and it covers everything.”

– Susanna Denniston, Chairman,
Salisbury Museum

“Hilary’s versatility, her extensive experience of the museum sector and her creativity are a winning combination.”

– Ian Wall, now Director,
Royal Cornwall Museum,
then of Creswell Heritage Trust

“Many thanks for a very useful workshop. My fellow Trustees and I go into our first meeting since the founder’s death with much more confidence……..still a babe in arms, but not puking.”

– Simon Wilkinson, Trustee,
Tudor House Museum,

“It’s great having you come back into our lives periodically as you understand us so completely and draw together what we said/did in the past with what we need to do in the future. And I’ve enjoyed today.”

– Nikki Grange,
Rugby Art Gallery & Museum

“Many thanks for last week’s excellent workshop which was very well received…. Thought provoking discussions have already borne fruit, in particular into the management group meeting last week.”

– Nigel Evans, Trustee,
The Pen Museum, Birmingham

“I am thoroughly enjoying working with Hilary.
Her great experience of different forms of governance,
as well as her calm approach,
has proved invaluable as the Museum’s Board
evolves to a point where it can lead a major capital project.”

Richard Davies, Curator
The Regimental Museum of The Royal Welsh

“We worked with Hilary as part of our AIM Grant.
Hilary was great to work with and immediately identified some
key issues with the charity’s structure and skillset.
Her focus on pragmatic structured solutions
helped map out the road to overcoming them.
Our time with Hilary was very constructive,
well spent and has put us on a more resilient path”.

Ian Walker, Chairman
Historic Croydon Airport Trust